Paypal Reviews

What customers love

• Quick and easy checkout process on merchant websites
• Occasional positive customer service interactions when issues are resolved

Common concerns

• Biased dispute resolution that favors merchants and scammers over legitimate buyers with documented evidence
• Unresponsive, inconsistent, and poorly trained customer support with offshore agents who lack English proficiency
• Account limitations and freezes imposed without clear explanations or timely resolution despite customer documentation
• Unexplained charges, additional fees, and refund amounts that don't match dispute values
• Ineffective buyer protection that no longer functions as promised
• Lack of transparency in policy violations and account decisions