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Robinhood

robinhood.com
2.5

57 reviews

2%
5-star
2%
Positive
26%
1-star
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ReviewTerminal Summary

Robinhood has a 2.5/5 rating marked by severe customer frustration with account access, withdrawal delays, and poor customer support, despite an easy-to-use interface for beginners.

What customers love

  • User-friendly app design and interface that makes investing accessible to beginners
  • Quick deposit processing during initial account setup
  • Simple, clean layout for checking stocks and managing investments on mobile

Common concerns

  • Widespread account lockouts and freezes with unclear or no explanation provided
  • Withdrawal requests blocked by endless verification loops with vague, inconsistent reasons and extremely slow or non-existent customer support responses
  • Account restrictions, unauthorized charges for memberships, and difficulty accessing or moving funds, with customers reporting lost money and being forced to seek external legal/recovery assistance

Customers mention

account lockouts and access issueswithdrawal delays and restrictionscustomer support unresponsivenesssuspicious account flagsfund recovery difficulties
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Showing 57 reviews
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Verified
Annarosa Mascheroni
15 May 2026

They're just stealing funds.

Do not try to use this platform, ordinary scammers. I have made a deposit from my bank account, and immediately disconnect your account from the crypto function. Now the funds are still in the Robinhood account and they do not plan to return mine.

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Verified
Kailash Baraily
15 May 2026

Robinhood’s “$190 gold bar for $20”…

Robinhood’s “$190 gold bar for $20” promo was frustrating. I joined exactly at 8:30 PM, added the item to cart immediately, then got stuck in two separate 15-minute hold queues. After waiting 30 minutes total, it finally said “Sold Out.” If inventory isn’t reserved after adding to cart, they should clearly say that upfront. Felt more like a lottery than a fair checkout process.

K
Verified
Kailash Baraily
15 May 2026

Robinhood’s “$190 gold bar for $20”…

Robinhood’s “$190 gold bar for $20” promo was frustrating. I joined exactly at 8:30 PM, added the item to cart immediately, then got stuck in two separate 15-minute hold queues. After waiting 30 minutes total, it finally said “Sold Out.” If inventory isn’t reserved after adding to cart, they should clearly say that upfront. Felt more like a lottery than a fair checkout process.

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Verified
Russell
13 May 2026

2 hours trying to get an account set…

2 hours trying to get an account set up. Still no joy. Waste of time. I'll take $293K investment elsewhere.

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Verified
Russell
13 May 2026

2 hours trying to get an account set…

2 hours trying to get an account set up. Still no joy. Waste of time. I'll take $293K investment elsewhere.

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Verified
Martin Iverson
12 May 2026

They're literally stealing money at…

They're literally stealing money at this point. I was added to a paid membership without any consent and now they're flat-out refusing a refund. It's predatory and cheap. The app itself is okay but I can't stand the constant upsells and deals being pushed. I've had such a better, more honest experience on #Tradovern#. There's no hidden trash or constant pestering over there.

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Verified
Martin Iverson
12 May 2026

They're literally stealing money at…

They're literally stealing money at this point. I was added to a paid membership without any consent and now they're flat-out refusing a refund. It's predatory and cheap. The app itself is okay but I can't stand the constant upsells and deals being pushed. I've had such a better, more honest experience on #Tradovern#. There's no hidden trash or constant pestering over there.

M
Verified
Marcus Stout
11 May 2026

I can't even begin to go in to how many…

I can't even begin to go in to how many times they have screwed me over, canceled trades, anything to make sure that I don't make any money, they are crooks!

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Verified
Marcus Stout
11 May 2026

I can't even begin to go in to how many…

I can't even begin to go in to how many times they have screwed me over, canceled trades, anything to make sure that I don't make any money, they are crooks!

K
Verified
kiyomizu itza
11 May 2026

Did not have access to my account since…

Did not have access to my account since January 2026, tried that 650 number, but is a recording that tells you to log in to your account to resolve the issue, that's the problem in the first place. Sent several e-mails to support and they sent a generic answer " log in to your account to solve the issue". Terrible company, absolutely no customer service. All account holders should file a class action lawsuit to put this miserable company out of business.

K
Verified
kiyomizu itza
11 May 2026

Did not have access to my account since…

Did not have access to my account since January 2026, tried that 650 number, but is a recording that tells you to log in to your account to resolve the issue, that's the problem in the first place. Sent several e-mails to support and they sent a generic answer " log in to your account to solve the issue". Terrible company, absolutely no customer service. All account holders should file a class action lawsuit to put this miserable company out of business.

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Verified
Holix
10 May 2026

Daylight criminals

Daylight criminals It was the lawsuit of the vy~tue lawyer that gave me full access to my funds after i was denied access for months

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Verified
Holix
10 May 2026

Daylight criminals

Daylight criminals It was the lawsuit of the vy~tue lawyer that gave me full access to my funds after i was denied access for months

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Verified
Sunny Miller
9 May 2026

Absolute one of the worst experiences…

Absolute one of the worst experiences of my life. If you read the terms of service they can terminate your account for zero reasons. I transferred bitcoin from my Robinhood account and they flagged as suspicious and sold all my positions (which now I have to pay tax on). There’s absolutely zero customer support as they lock you out with zero explanation. I will nEVER recommend Robinhood to anyone and will actively share my story with people to stay away!

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Verified
Sunny Miller
9 May 2026

Absolute one of the worst experiences…

Absolute one of the worst experiences of my life. If you read the terms of service they can terminate your account for zero reasons. I transferred bitcoin from my Robinhood account and they flagged as suspicious and sold all my positions (which now I have to pay tax on). There’s absolutely zero customer support as they lock you out with zero explanation. I will nEVER recommend Robinhood to anyone and will actively share my story with people to stay away!

Page 2 of 4 · 57 reviews

Robinhood — Review Summary

Based on 57 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.

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