Robinhood Reviews: 58 Verified Reviews (2.5/5)

ReviewTerminal SummaryBased on recent reviews

Robinhood has a 2.5/5 rating marked by severe customer frustration with account access, withdrawal delays, and poor customer support, despite an easy-to-use interface for beginners.

What customers love

User-friendly app design and interface that makes investing accessible to beginners
Quick deposit processing during initial account setup
Simple, clean layout for checking stocks and managing investments on mobile

Common concerns

Widespread account lockouts and freezes with unclear or no explanation provided
Withdrawal requests blocked by endless verification loops with vague, inconsistent reasons and extremely slow or non-existent customer support responses
Account restrictions, unauthorized charges for memberships, and difficulty accessing or moving funds, with customers reporting lost money and being forced to seek external legal/recovery assistance

Customers mention

account lockouts and access issueswithdrawal delays and restrictionscustomer support unresponsivenesssuspicious account flagsfund recovery difficulties

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Showing 16 1-star reviews

Verified

PMA

8 May 2026

Horrible. Don't do business here.

Dysfunctional. Screwed up. Horrible. Don't do business here. I can't log in. Everything is "suspicious". The only option given is to decline; no option to APPROVE log-in information. How the hell does Robinhood expect people to get to their account? NO ONE answers the so-called customer service phone -- just a recorded message that says to go to the app. But the app only lets you deny, not approve, a log in attempt. Who at Robinhood makes these decisions? What the are they smoking? Why haven't they been shut down for keeping people's money? Where is the Federal Trade Commission?

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Frequently asked questions about Robinhood

Is Robinhood trustworthy?

Robinhood is rated 2.5 out of 5 from 58 verified customer reviews on ReviewTerminal — rated Poor. 2% of customers gave 4 or 5 stars.

What is Robinhood's rating?

Robinhood has an average rating of 2.5 out of 5 based on 58 customer reviews on ReviewTerminal.

How many reviews does Robinhood have?

Robinhood has 58 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Robinhood — Review Summary

Based on 58 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.

Robinhood Reviews