Robinhood has a 2.5/5 rating marked by severe customer frustration with account access, withdrawal delays, and poor customer support, despite an easy-to-use interface for beginners.
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Customers mention
Dysfunctional. Screwed up. Horrible. Don't do business here. I can't log in. Everything is "suspicious". The only option given is to decline; no option to APPROVE log-in information. How the hell does Robinhood expect people to get to their account? NO ONE answers the so-called customer service phone -- just a recorded message that says to go to the app. But the app only lets you deny, not approve, a log in attempt. Who at Robinhood makes these decisions? What the are they smoking? Why haven't they been shut down for keeping people's money? Where is the Federal Trade Commission?
Based on 58 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.
