ReviewTerminal
Home/Money & Insurance/Robinhood
R
PoorMoney & Insurance

Robinhood

robinhood.com
2.5

57 reviews

2%
5-star
2%
Positive
26%
1-star
Write a review
ReviewTerminal Summary

Robinhood has a 2.5/5 rating marked by severe customer frustration with account access, withdrawal delays, and poor customer support, despite an easy-to-use interface for beginners.

What customers love

  • User-friendly app design and interface that makes investing accessible to beginners
  • Quick deposit processing during initial account setup
  • Simple, clean layout for checking stocks and managing investments on mobile

Common concerns

  • Widespread account lockouts and freezes with unclear or no explanation provided
  • Withdrawal requests blocked by endless verification loops with vague, inconsistent reasons and extremely slow or non-existent customer support responses
  • Account restrictions, unauthorized charges for memberships, and difficulty accessing or moving funds, with customers reporting lost money and being forced to seek external legal/recovery assistance

Customers mention

account lockouts and access issueswithdrawal delays and restrictionscustomer support unresponsivenesssuspicious account flagsfund recovery difficulties
Filter:
Sort:
Showing 1 5-star review
J
Verified
Jesse Lugo
19 May 2026

5-Star Review

5-Star Review I’ve had a great experience using Robinhood. The app is simple, clean, and easy to understand, which makes investing feel much less intimidating. I really appreciate how convenient it is to check my account, follow stocks, and manage everything right from my phone. What I like most is how user-friendly the platform is. Robinhood makes it easier for everyday people to learn about investing and feel more confident getting started. The layout is smooth, the tools are helpful, and the overall experience has been very convenient. I would definitely recommend Robinhood to anyone looking for a simple and accessible way to begin investing and manage their financial goals.

Robinhood — Review Summary

Based on 57 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.

Similar companies in Money & Insurance

View all Money & Insurance companies →